Privacy policy
Introduction At Nebulae Jewelry, we are committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data We Collect When you place an order or interact with our store, we may collect the following information:
- Name, email address, and phone number (for shipping and order updates)
- Billing and shipping address
- Payment information (processed securely — we do not store card details)
- Browsing behaviour on our website (via cookies and analytics tools)
How We Use Your Data We use your information to:
- Process and fulfil your orders
- Communicate order updates and shipping notifications
- Send occasional marketing emails (you can unsubscribe at any time)
- Improve our website and shopping experience through analytics
Third-Party Services We work with trusted third-party services including:
- Payment processors — to handle transactions securely
- Shipping carriers — to deliver your orders
- Google Analytics — to understand how visitors use our site
- Meta (Facebook) Pixel — to measure the effectiveness of our advertising
These providers have their own privacy policies and handle your data in accordance with their terms.
Data Sharing We do not sell or share your personal data with any third parties beyond those necessary to operate our store (payment processors, shipping carriers, and the analytics/advertising tools listed above).
Your Rights You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us directly.
Cookies Our store uses standard Shopify cookies essential for the shopping experience, as well as cookies from Google Analytics and Meta Pixel for analytics and advertising purposes.
Contact For any privacy-related questions, please reach out to us through our contact page.
